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3BOT

A subscription-based AI chatbot platform and workflow automation center for small business operations.

01 / Project Overview

A subscription-based AI chatbot platform and workflow automation center for small business operations.

02 / The Business Problem

Hiring dedicated customer support agents is expensive, but basic chatbots lack context awareness and fail to route complex inquiries to humans.

03 / The Engineered Solution

An AI platform integrating OpenAI GPT models with local business FAQs to answer queries, log leads, and trigger SMS/Email escalations when needed.

04 / Core Platform Features

  • Dynamic Context Embeddings
  • Interactive Chat Widget
  • Lead Capture Pipelines
  • Automated Escalations

05 / Command Center (Owner Controls)

System prompt tuning, custom knowledgebase upload, Stripe subscription tiers management, and conversation logs viewer.

06 / Monetization & Business Value

Monthly recurring subscription (SaaS), API credit usage billing.

08 / Available Delivery Models

Custom Build

Have this architecture fully engineered and scaled to match your specific business requirements.

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